TravelgateX, has announced the acquisition of the technology company Quonversa, which is specialised in the automation of processes and decision-making through AI and next-generation chatbots
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- This acquisition is a milestone, positioning TravelgateX as a pioneer in artificial intelligence, which will immediately enable it to offer its customers improvements in both process optimisation and product selection.
- Quonversa is the second technology company to be acquired by TravelgateX in 2022, following the purchase of NXOdirect in October. All of this is part of the strategy of the company's new business management, which will focus its efforts on promoting and strengthening the technology of connections in the tourism sector and consultancy in hotel distribution.
TravelgateX, the travel connections marketplace, has announced the acquisition of Quonversa, a technology company specialising in process automation and decision-making through artificial intelligence and state-of-the-art chatbots.
This transaction will enable TravelgateX to offer its customers improvements in both process optimisation and product selection, as Quonversa has a proprietary methodology for developing customer-centric, data-driven strategies. In addition, they are experts in optimising operations using conversational artificial intelligence-driven process automation that greatly expands the possibilities of what can be handled without human intervention, streamlining any operational process and improving decision making.
Pedro Camara, CEO of TravelgateX commented that "we are very excited about this acquisition, as this will be a turning point, not only in the improvement of our internal processes for our customers, but also in the improvement of our customers' businesses, which will benefit directly from this technology, both in terms of traffic optimisation and recommendations of suppliers and/or distributors and their respective products".
For their part, both Iñaki Fuentes (CEO) and Jesús Corrius (CTO) expressed their satisfaction with this agreement: "We are excited to join forces with such a respected, innovative and disruptive company, capable of transforming an entire sector. This allows us to focus on developing new products for the retail sector, with the peace of mind of being part of a well-established group.
The acquisition of Quonversa will allow TravelgateX to acquire smart chat technology know-how, enabling us to offer our customers the ability to optimise their own operational processes," said Ivan Font, Chief Strategy Officer (CSO).
Quonversa is TravelgateX's second acquisition, since in early 2022, the marketplace bought NXO Direct, an online B2B hotel distribution company. All this is part of the strategy of the company's new business management, which will focus its efforts on boosting and strengthening technology in the tourism sector.