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Elisa Ripoll García works as Customer Care Manager in one of TravelgateX's crucial departments. Her team is responsible for managing our Help Center, and interacts very closely with all our Partners as well as with our engineering and product teams. Eli has a positive, happy-go-lucky outlook on life, an eye for detail and a fantastic customer centric attitude. 

- Eli, tell us more about how you came to be at Travelgate and what the company means to you.
A friend of mine recommended the company, and I applied for a job here. The team at TGX are always willing to lend a hand, regardless of their specialization,  it's a company in which humbleness and camaraderie thrive.

In March 2020, Covid-19 slashed travel demand worldwide, people had to stay home and could only dream about travelling when the situation got better. China was the first place to suffer these consequences. The country started the lockdown in January 2020 but now it seems China is leading tourism recovery. About 200 million trips were expected to be made across the mainland for the past Labour Day holiday.

TourConnect and TravelgateX have announced a new partnership that will pave the way for how the tourism industry processes bookings in the future. The partnership pairs TourConnect-AI’s innovative booking tools with TravelgateX’s industry leading integrated distribution platform.  The combined solution will streamline the processing of booking-related inquiries while drastically reducing costs for buyers and sellers, alike.

Los  viajeros de todo el mundo esperan que, en algún momento de 2021, puedan volver a subir a un avión para hacer unas vacaciones de placer en un destino de larga distancia. Muchas personas probablemente esperan hacer el viaje de sus vidas tras un año sin movimientos, obligado por la pandemia. Ante esta situación TravelgateX, el marketplace de conexiones turísticas, ha realizado un análisis de los destinos turísticos para el próximo verano 2021 y ofrece como información, una comparativa con los pasados dos años.

The concept of an online marketplace is well established thanks to companies such as Amazon and Facebook.  But what is a travel marketplace and what’s its purpose?